Shipping Policy
We do our best to get your McSenderson gear out the door quickly so you can start planning your next adventure.
Shipping costs (U.S.)
- $5 flat-rate shipping on all U.S. orders.
- FREE shipping on orders of $75 or more.
- All framed maps ship free — insured, in protective packaging.
Processing time
- Orders ship within 2 business days from our studio in Flagstaff, Arizona — most ship the same business day. Preorder items ship on the date listed on the product page.
- You'll receive a tracking number by email as soon as your order ships.
Delivery times
- U.S. orders typically arrive in 3–7 business days after shipping. Posters ship flat, never rolled.
- International shipping is calculated at checkout; delivery varies by country and carrier. Customs fees or import duties are the responsibility of the customer.
Shipping carriers
- We primarily use USPS, UPS, or FedEx, depending on the order size and destination.
Delays & issues
- Delivery times are estimates only — we're not responsible for delays caused by carriers, weather, or customs.
- If your order is lost or arrives damaged, email us at hello@mcsenderson.com with your order number and a photo, and we'll help make it right.